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Akeeba Backup for Joomla!

#17199 disabled admintools but still can't access site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 23 August 2013 00:59 CDT

Thursday, 22 August 2013 16:40 CDT

FDigital01
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.14
PHP version: (unknown)
MySQL version: (unknown)
Host: www.demodairy.org.au
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

i have disabled the main.php in the admintools system plugins, but i am still being blocked. what should i do?

thank you

Thursday, 22 August 2013 17:07 CDT

nicholas
Hello Pamela,

If you rename that file Admin Tools' code no longer runs. Alternatively you can rename the plugins/system/admintools directory to zzz-disabled and Joomla! can no longer load the plugin at all. If your problem persists it has nothing to do with Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 August 2013 21:03 CDT

FDigital01
thanks, this worked, but i am puzzled that even though i specified my ip address as never to be blocked it was still blocked... what could be causing this problem? thanks

Friday, 23 August 2013 00:59 CDT

nicholas
If you only entered it in the Administrator IP Whitelist but you have not enabled the whitelist feature in the Configure WAF page it's normal. All IPs in the administrator whitelist are ignored when the whitelist feature is disabled.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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