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Akeeba Backup for Joomla!

#17189 Cant install Akeeba Backup Core

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 22 August 2013 15:43 CDT

Thursday, 22 August 2013 04:44 CDT

ebruml
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.14
PHP version: 5.3.24
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: I uninstalled the previous version as the upgrade would not work and now I cannot reinstall the lastest version

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I have a number of sites and am experiencing the same issue of all of them: I had an older version of Akeeba backup and and when I tried to upgrade to latest version it did not work. So I deleted the component and tried to reinstall new version of Akeeba backup core - but I just get the same error message: "There was an error uploading this file to the server".
I don't know how to resolve - and I am by no means a Joomla expert so please be patient with me!

Thursday, 22 August 2013 04:56 CDT

nicholas
The packages of our latest versions of our components are rather big. Since the default maximum upload size on most servers is just 2Mb this may cause an upload error. The best solution is to ask your host to set the following in the server's php.ini:
upload_max_filesize = 10M
post_max_size = 10M


If this is not possible, there's a good chance that the following lines in your .htaccess file may work on most servers:
php_value upload_max_filesize 10M
php_value post_max_size 10M


There is also another alternative, but it won't work on all hosts: installation by URL. Please go to the Download section of our site and select the software and version you want to download. Next to the "Download now" button you will see a link called "DirectLink". Right click on it and select "Copy link address" (the exact phrase depends on the browser, but it should have to do about copying the link or its address / URL / location).

Now go to your site's back-end, Extensions, Extensions Manager and find the Install from URL field. Note: on Joomla! 3.x you have to click on the "Install from URL" tab to see that field. Replace the contents of the "Install URL" field with the contents of your clipboard (the DirectLink URL you copied above) and click on the "Install" button next to this textbox. As long as your server supports installing extensions from URL the installation should go through.

If this still doesn't help you can always follow the manual installation instructions in our troubleshooting documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 August 2013 07:28 CDT

ebruml
Hi,
Thanks for the reply, managed to upload using link but now trying to test the back up that I have done and I cannot get the backup to install on my local host - I am using MAMP on a Mac. I have created a database. Can you please guide me to what to do to resolve the error message - cannot connect to database - unable to connect to MSQL. I have read all the info on kickstart but cant find any thing to help. Attach screenshot of the settings.
Many thanks

Thursday, 22 August 2013 07:51 CDT

ebruml
Silly, silly me - I did not use the password root and username root. have now managed to restore the file but the styling is missing ie the template did not back up - any ideas how to resolve please

Thursday, 22 August 2013 15:43 CDT

nicholas
The template is there, you have a problem with .htaccess or your configuration.php file. Please read https://www.akeebabackup.com/documentation/troubleshooter/prbasicts.html which is the same page as the one linked to in the last step of the restoration script.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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