Support

Akeeba Backup for Joomla!

#17133 Unable to Download Kickstart from Site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by user72756 on Wednesday, 21 August 2013 13:44 CDT

user72756
I'm trying to download the Kickstart file from the site, but I keep getting 404 File Not Found errors.

Any suggestions?

nicholas
Akeeba Staff
Manager
Refresh your browser and try again.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user72756
Thanks Nicholas. I had tried using three different browsers at work without success. When I tried from home it worked fine. The joys of the Internet. Thank you very much for such a great product and great support.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!