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Akeeba Backup for Joomla!

#17067 Unable to delete prior backups for one site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 13 August 2013 08:08 CDT

user77247
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5
PHP version: 5.3
MySQL version: (unknown)
Host: GoDaddy
Akeeba Backup version: 3.7.7

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link

I have Akeeba Backup installed on 7 GoDaddy Sites. I am able to delete prior backups on all but one.

The message says "Deleted Successfully!".

No log file found.

nicholas
Akeeba Staff
Manager
Can you please upgrade to Akeeba Backup 3.7.10?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user77247
The upgrade worked, thank you.

user77247
Your site asked for my rating but did say whether 1 was good or 5 was good.

nicholas
Akeeba Staff
Manager
Good point! 1 star = bad, 5 = stars = great. We have to print that scale above the rating prompt. Thanks for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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