Mandatory information about my setup: Joomla 2.5.11
Have I read the related troubleshooter articles above before posting (which pages?)? Yes, the upgrading and the page on establishing minimum 0644 permissions.
Have I searched the tickets before posting? Yes, came across this one: #16908 Exact problem I'm having.
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.20
MySQL version: 5.1.70
Host: Dedicated apache server/2.2.23 (unix)
Akeeba Backup version: 3.7.10 pro
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I cannot attach a log file as Akeeba no longer loads. :(
Followed the instructions in #16908 after upgrading from Core 3.7.10 to Pro 3.7.10. Installed twice during upgrade. Everything looked normal. Added in Subscription ID and on save was presented with the error message in the previous ticket. Double checked all files were set to 0644 at least.
Followed the instructions in the previous ticket, but generated "server error" in google chrome and simply had a white screen in Firefox. Logged out, logged in. Tried on different computer. Same result. Did a full install again (without uninstalling). Same result.
This is not mission critical but would be nice to figure out what is going on.
Josh
Have I read the related troubleshooter articles above before posting (which pages?)? Yes, the upgrading and the page on establishing minimum 0644 permissions.
Have I searched the tickets before posting? Yes, came across this one: #16908 Exact problem I'm having.
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.20
MySQL version: 5.1.70
Host: Dedicated apache server/2.2.23 (unix)
Akeeba Backup version: 3.7.10 pro
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I cannot attach a log file as Akeeba no longer loads. :(
Followed the instructions in #16908 after upgrading from Core 3.7.10 to Pro 3.7.10. Installed twice during upgrade. Everything looked normal. Added in Subscription ID and on save was presented with the error message in the previous ticket. Double checked all files were set to 0644 at least.
Followed the instructions in the previous ticket, but generated "server error" in google chrome and simply had a white screen in Firefox. Logged out, logged in. Tried on different computer. Same result. Did a full install again (without uninstalling). Same result.
This is not mission critical but would be nice to figure out what is going on.
Josh
