Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting?yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown)2.5.14
PHP version: (unknown)5.3.1
MySQL version: (unknown)5.0,1
Host: (optional, but it helps us help you)netfirms
Akeeba Backup version: (unknown)3.4.3
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:I had worked with you on saturday because windows issues. I uploaded to netfirms and did some site changes and wanted to back it up and send it to desk top for safe keeping. When I tried to back it up this is the message I get
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
I tried a few times to change min and max values plus the percentage but came to no avail. I am a little lost
I am trying to send the log but when I attach it this is what I get at the top of your page when i click on submit
Attachment upload error: File name must only contain alphanumeric characters and no spaces.
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting?yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown)2.5.14
PHP version: (unknown)5.3.1
MySQL version: (unknown)5.0,1
Host: (optional, but it helps us help you)netfirms
Akeeba Backup version: (unknown)3.4.3
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:I had worked with you on saturday because windows issues. I uploaded to netfirms and did some site changes and wanted to back it up and send it to desk top for safe keeping. When I tried to back it up this is the message I get
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
I tried a few times to change min and max values plus the percentage but came to no avail. I am a little lost
I am trying to send the log but when I attach it this is what I get at the top of your page when i click on submit
Attachment upload error: File name must only contain alphanumeric characters and no spaces.
