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Akeeba Backup for Joomla!

#17016 Update Issue

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 08 August 2013 11:08 CDT

Thursday, 08 August 2013 10:26 CDT

user77707
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)Yes
Have I searched the tickets before posting?Yes
Have I read the documentation before posting (which pages?)?Installation and Auto Updates
Joomla! version: 2.514
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: current

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: I cannot upgrade either through auto upgrade or just directly install the new Akeeba back up version without the same errors (below)
I have checked that my download key is in parameter config and that the temp directory is writable (Admin tools upgraded without a problem)

Errors ate Installer: :Install: Cannot find XML setup file initially and then it sayd
Invalid package type. The update can not proceed.

(But also says it was su=ccessful-- but it was not lol)

Thursday, 08 August 2013 11:08 CDT

nicholas
The packages of our latest versions of our components are rather big. Since the default maximum upload size on most servers is just 2Mb this may cause an upload error. The best solution is to ask your host to set the following in the server's php.ini:
upload_max_filesize = 10M
post_max_size = 10M


If this is not possible, there's a good chance that the following lines in your .htaccess file may work on most servers:
php_value upload_max_filesize 10M
php_value post_max_size 10M


There is also another alternative, but it won't work on all hosts: installation by URL. Please go to the Download section of our site and select the software and version you want to download. Next to the "Download now" button you will see a link called "DirectLink". Right click on it and select "Copy link address" (the exact phrase depends on the browser, but it should have to do about copying the link or its address / URL / location).

Now go to your site's back-end, Extensions, Extensions Manager and find the Install from URL field. Note: on Joomla! 3.x you have to click on the "Install from URL" tab to see that field. Replace the contents of the "Install URL" field with the contents of your clipboard (the DirectLink URL you copied above) and click on the "Install" button next to this textbox. As long as your server supports installing extensions from URL the installation should go through.

If this still doesn't help you can always follow the manual installation instructions in our troubleshooting documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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