Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html
Joomla! version: 2.5.13
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you) rochen
Akeeba Backup version: 3.7.10
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I can't see "akeeba backup" in my admin menu. When I did the latest upgrade, got this error: "JTableMenu: :_getNode Failed - Error building Admin Menus"
I uninstalled all akeeba backup software, checked php my admin as per:
https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html
(I did not see any akeeba entries), reinstalled akeeba 3.7.10
Again, I got the error "JTableMenu: :_getNode Failed - Error building Admin Menus" and no admin menu.
Any ideas? Thanks, Vicky
Have I read the related troubleshooter articles above before posting (which pages?)? YES
Have I searched the tickets before posting? YES
Have I read the documentation before posting (which pages?)? https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html
Joomla! version: 2.5.13
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you) rochen
Akeeba Backup version: 3.7.10
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I can't see "akeeba backup" in my admin menu. When I did the latest upgrade, got this error: "JTableMenu: :_getNode Failed - Error building Admin Menus"
I uninstalled all akeeba backup software, checked php my admin as per:
https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html
(I did not see any akeeba entries), reinstalled akeeba 3.7.10
Again, I got the error "JTableMenu: :_getNode Failed - Error building Admin Menus" and no admin menu.
Any ideas? Thanks, Vicky
Vicky Thomas
