Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.25
MySQL version: 5.1.70-cll
Host: unlimitedwebhosting
Akeeba Backup version: Akeeba Backup Professional 3.7.10 (2013-06-29)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
The output from CRON, once mailed, reports "You are using PHP's Safe Mode; you may get a timeout error". Other posts on this forum indicate this message may also be due to openbase being enabled. Tech support confirm that PHP SAFE mode is definitely off but that obenbase is enabled.

Can i safely ignore the warning or should I switch from /usr/bin/php to something like WGET or cURL?

Thanks,
Ric

Hi Nicholas,

I had an interesting reply from tech support which I will share. The hosting co. uses Plesk and it's posssible to set some PHP environment variables by domain. Tech support suggested changing the current styatus of open_basedir from {DOCROOT}/:/tmp/ to just /.

Apparently it takes 30 mins to take effect. I'll let you know if there is any change; if not then it is more likely your other suggestions are taking precedence.

Ric