Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (3.1.1)
PHP version: (5.3.18)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Hello, first I installed your Admin Tools without problems and I use your htaccesss editor. After that I want to install Akeeba Backup Professional, but I always get the failures you can see in the attachment. Then I tried to install it manualy, but then I got failure 500. After deleting the files you described in the troubleshooting manual I have still the same problem.
Best regards