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Akeeba Backup for Joomla!

#16471 Corrupted "Global Configuration" after Restoration

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 19 June 2013 13:18 CDT

Wednesday, 19 June 2013 13:13 CDT

user61589
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.11
PHP version: 5.3.25
MySQL version: (unknown)
Host: bluehost.com
Akeeba Backup version: 3.7.7

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I just backup a new finished site and restore it in the same server different path:
Working site: http://www.bajageeks.com/omacias
Restoration site: http: http://www.omarmacias.com
After restoration “Global Configuration” is corrupted, I can`t access to any option: system, server, permissions, text filters. The only place I can access is Site.
Please help..!

Wednesday, 19 June 2013 13:18 CDT

nicholas
If the global configuration (actually: the configuration.php) file was corrupt you wouldn't be able to see any part of the site and would instead receive a blank page or a 500 Internal Server Error. I have to guess that what you mean is that you cannot click on the tabs in the Global Configuration. This is a Javascript error caused by a third party plugin which doesn't work on the new server. I would recommend trying to disable system plugins, other than those supplied with Joomla! itself, one by one to see which one is causing the issue.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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