Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes. I started with the Troubleshooter that I was routed to on initial backup error. https://www.akeebabackup.com/component/docimport/troubleshooter/abbackup.html
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Somewhat
Joomla! version: 3.1.1
PHP version: 5.3.2
MySQL version: 5.168
Host: dedicated apache server, root access
Akeeba Backup version: 3.7.7
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Upgraded to Akeeba today, did a fresh install of Akeeba Backup on sandbox Joomla install. Set it up to sync to dropbox. Performed a manual backup and generated the follow AJAX error:
Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Interestingly, the backup appeared in my dropbox and appears normal in the "Manage Backups" section of Akeeba. I ran through the troubleshooter, and ran config wizard again. Everything appears to be within the parameters of Akeeba. Thank you for your help. Even though I've had this issue, this is a phenomenal product. Thank you!
Have I read the related troubleshooter articles above before posting (which pages?)? Yes. I started with the Troubleshooter that I was routed to on initial backup error. https://www.akeebabackup.com/component/docimport/troubleshooter/abbackup.html
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Somewhat
Joomla! version: 3.1.1
PHP version: 5.3.2
MySQL version: 5.168
Host: dedicated apache server, root access
Akeeba Backup version: 3.7.7
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
Upgraded to Akeeba today, did a fresh install of Akeeba Backup on sandbox Joomla install. Set it up to sync to dropbox. Performed a manual backup and generated the follow AJAX error:
Backup Failed
The backup operation has been halted because an error was detected.
The last error message was:
AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
Interestingly, the backup appeared in my dropbox and appears normal in the "Manage Backups" section of Akeeba. I ran through the troubleshooter, and ran config wizard again. Everything appears to be within the parameters of Akeeba. Thank you for your help. Even though I've had this issue, this is a phenomenal product. Thank you!
