Mandatory information about my setup:
Return to Control Panel
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes as above
Joomla! version: (2.5.5)
PHP version: (5.3.19)
MySQL version: (5.1.68-rel14.5)
Host: (Vidahost)
Akeeba Backup version: (3.7.4-pro)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I am Running Joomla! 2.5.11 with Admin Tools Professional 2.5.5 and Akeeba Backup 3.7.4-pro installed. When I try to open Akeeba Backup by going Components/Akeeba Backup I get an error that says "403 - An error has occurred. Access forbidden" If I click on the icon from Joomla's control panel it takes me to Backup Now, from there I can access everything else exept for the Control Panel which gives me the same error.
Here is what I found in the View Log:
[130514 15:32:28] Kettenrad :: Attempting to load from database (backend)
[130514 15:32:28] -- Stored Akeeba Factory (backend) not found - hard reset
[130514 15:32:28]
[130514 15:33:21] Kettenrad :: Attempting to load from database (backend)
[130514 15:33:21] -- Stored Akeeba Factory (backend) not found - hard reset
[130514 15:33:21]
[130515 12:27:51] Kettenrad :: Attempting to load from database (backend)
[130515 12:27:51] -- Stored Akeeba Factory (backend) not found - hard reset
[130515 12:27:52]
[130515 12:28:38] Kettenrad :: Attempting to load from database (backend)
[130515 12:28:38] -- Stored Akeeba Factory (backend) not found - hard reset
I've tried reinstalling both Akeeba Backup and ATP, disabling "Disable editing backend users' properties" as seen in here https://www.akeebabackup.com/support/admin-tools/9799-403-an-error-has-occurred-using-user-manager.html to no avail.
Please help!
Return to Control Panel
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes as above
Joomla! version: (2.5.5)
PHP version: (5.3.19)
MySQL version: (5.1.68-rel14.5)
Host: (Vidahost)
Akeeba Backup version: (3.7.4-pro)
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
I am Running Joomla! 2.5.11 with Admin Tools Professional 2.5.5 and Akeeba Backup 3.7.4-pro installed. When I try to open Akeeba Backup by going Components/Akeeba Backup I get an error that says "403 - An error has occurred. Access forbidden" If I click on the icon from Joomla's control panel it takes me to Backup Now, from there I can access everything else exept for the Control Panel which gives me the same error.
Here is what I found in the View Log:
[130514 15:32:28] Kettenrad :: Attempting to load from database (backend)
[130514 15:32:28] -- Stored Akeeba Factory (backend) not found - hard reset
[130514 15:32:28]
[130514 15:33:21] Kettenrad :: Attempting to load from database (backend)
[130514 15:33:21] -- Stored Akeeba Factory (backend) not found - hard reset
[130514 15:33:21]
[130515 12:27:51] Kettenrad :: Attempting to load from database (backend)
[130515 12:27:51] -- Stored Akeeba Factory (backend) not found - hard reset
[130515 12:27:52]
[130515 12:28:38] Kettenrad :: Attempting to load from database (backend)
[130515 12:28:38] -- Stored Akeeba Factory (backend) not found - hard reset
I've tried reinstalling both Akeeba Backup and ATP, disabling "Disable editing backend users' properties" as seen in here https://www.akeebabackup.com/support/admin-tools/9799-403-an-error-has-occurred-using-user-manager.html to no avail.
Please help!
