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Akeeba Backup for Joomla!

#16074 Error 500

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 15 May 2013 08:01 CDT

Wednesday, 15 May 2013 07:52 CDT

redled
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 3.0
PHP version: 5
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.7.7

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Hello,
after performing a normal backup became impossible to access to Akkeba backup component and Joomla installer. An error 500 appered to me saying: upload FOF folder content in your library folder. I did it but now disappeared also the error message.
The site is working fine except akeeba and joomla installer.

Thank you very much.

Best regards

Emanuel

Wednesday, 15 May 2013 08:01 CDT

nicholas
Hello Emanuel,

Go to Extensions, Plugin Manager and find the "System - System Restore Points" plugin. Disable (unpublish) it for now.

Download the latest FOF dev release (you can use the direct link for the download). Go to Extensions, Manage Extensions and install the package you downloaded.

Now go back to Components, Akeeba Backup. If it works go to Extensions, Plugin Manager and find the "System - System Restore Points" plugin, then enable (publish) it.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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