Support

Akeeba Backup for Joomla!

#16040 'Update available' message still appears after update to v3.7.7

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 13 May 2013 06:17 CDT

SmossErKen
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: 5.3.x
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.7.7

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi Nicholas,

I just updated all my sites to Akeeba Backup Pro v3.7.7 but the 'Update available' icon still displays in the backend. When checking the 'available version', the current version (3.7.7) is recognized as the installed version, but version 3.7.6 is announced as the 'new version'.

I added 2 screenshots.

Best regards,

Chris
Kind regards,
Chris K.
Redpider Webdesign

nicholas
Akeeba Staff
Manager
I screwed up. I forgot to upload the update file to the CDN yesterday. I fixed it now; it should take up to 12 hours to stop receiving the update messages.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

SmossErKen
Hi Nicholas,

Many thx for your fast reply. Problem is solved ! Great extension, great support :-)

Best regards,

Chris
Kind regards,
Chris K.
Redpider Webdesign

nicholas
Akeeba Staff
Manager
You're welcome and thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!