Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: (unknown)
MySQL version: (unknown)
Akeeba Backup version: 3.7.6 pro
Admin Tools pro: 2.5.4
Description of my issue:
Hello!
First of, I enjoy your components very much! I think you're on of the biggest joomla supporters ;)
The problem though. When I update my Admin Tools, my Akeeba Backup isn't available anymore. It gives the 403 Error no access after Update of Admin Tools, error. I've search the ticket system and you've suggested installing both components twice, but that didn't solve it for me. I've tried this on 4 websites right now and all give the same error. And with all I've tried to install the components two times (sometimes even 4).
I think I saw this twice, but when I went to Akeeba (older version, not precise which one) I got this error:
Your database tables are corrupt
Akeeba Backup has detected that its database tables are corrupt. This indicates a problem with your MySQL server. Please make sure that your host has at least MySQL 4.1 (5.0 or later recommended). Then try uninstalling and re-install the component. Backups can not be made unless this problem is fixed.
After installing Akeeba it gives the 403 error.
I know somewhere in the tickets you say something about the order of installing. But that didn't help me here too..
Hope you can help!
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.11
PHP version: (unknown)
MySQL version: (unknown)
Akeeba Backup version: 3.7.6 pro
Admin Tools pro: 2.5.4
Description of my issue:
Hello!
First of, I enjoy your components very much! I think you're on of the biggest joomla supporters ;)
The problem though. When I update my Admin Tools, my Akeeba Backup isn't available anymore. It gives the 403 Error no access after Update of Admin Tools, error. I've search the ticket system and you've suggested installing both components twice, but that didn't solve it for me. I've tried this on 4 websites right now and all give the same error. And with all I've tried to install the components two times (sometimes even 4).
I think I saw this twice, but when I went to Akeeba (older version, not precise which one) I got this error:
Your database tables are corrupt
Akeeba Backup has detected that its database tables are corrupt. This indicates a problem with your MySQL server. Please make sure that your host has at least MySQL 4.1 (5.0 or later recommended). Then try uninstalling and re-install the component. Backups can not be made unless this problem is fixed.
After installing Akeeba it gives the 403 error.
I know somewhere in the tickets you say something about the order of installing. But that didn't help me here too..
Hope you can help!
