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Akeeba Backup for Joomla!

#15952 Ajax Loading error, backup didn't work

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
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Latest post by user72906 on Wednesday, 01 May 2013 06:03 CDT

Tuesday, 30 April 2013 12:13 CDT

user72906
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)?yes
Joomla! version: 2.5.11
PHP version:5.3
MySQL version: 5.5.27
Host: strato.de
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
After some trials to backup, at every time I get the error message when the backup is at about 75 %.
Please can you help me?

Have a nice holiday May 1!

Tuesday, 30 April 2013 12:16 CDT

nicholas
Ah, Strato... with the amazingly undocumented feature of killing scripts when they try to create files over 10Mb. Here's the deal. Go to the configuration page and find the archiver engine row. Now click on configure next to it. Set the part size for split archives to 10Mb and retry a backup. Success?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 May 2013 04:14 CDT

user72906
Thank you Nicholas. Where exactly have I to change the entry? I have the German version and I don't know where the "archiver engine row" is. Is it under the "Quota Verwaltung"? There I have changed the quota of 15 to 50, but no success.
Nice greetings to the nice island Cyprus
geolino

Wednesday, 01 May 2013 04:21 CDT

nicholas
My German is abysmally bad, so I can't really tell you the exact label :( The Archiver Engine row is where you can select between the JPA format, ZIP format and so on. Does that help?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 01 May 2013 06:03 CDT

user72906
Yeah! I have found it!! In German: "Archivierungs Algorithmus". Backup with 10.0 successfull.
Thank you and Happy Easter, Nicholas

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