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Akeeba Backup for Joomla!

#15872 Migration from Akeebabackup Core to Akeebabackup Pro fails / Error 500

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Thursday, 25 April 2013 05:11 CDT

Klaus Eichinger
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi,

there are some problems when I do migration from Akeebabackup Core to Akeebabackup Pro by uploading and installing com_akeeba-3.7.6-pro.zip. It fails with an Error 500.

nicholas
Akeeba Staff
Manager
Please go to Extensions, Manage Extensions and click on Warnings. If there's an item regarding the PHP upload limit you have to solve it or use the manual installation method described in our documentation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Klaus Eichinger
There's no such item ...

When uploading the zip, in the browser statusbar you can see increasing the upload (up to 100%).
And then will follow the statusbar message: Waiting for eichinger-media.de ... and then after a while appears the Error 500 page.

Klaus Eichinger
Hi Niicholas,

Issue solved.

After uploading the unzipped follder to the tmp directory the installing worked.

nicholas
Akeeba Staff
Manager
Just for the record, the item I described is part of the Joomla! extensions installer since version 2.5.0 of the Joomla! CMS.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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