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Akeeba Backup for Joomla!

#15867 akeebabackup 403 after installation

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by user58212 on Thursday, 25 April 2013 01:53 CDT

Thursday, 25 April 2013 01:33 CDT

user58212
Hi Nicholas,

After upgrading to the latest version of akeebabackup i get a 403 forbidden error when i click on the akeebabackup menuitem.

I read a few posts about this but am unable to get to the settings.

How can i repair my installation without reinstalling akeebabackup?

thank you in advance,

Roy Storcken

Thursday, 25 April 2013 01:41 CDT

user58212
Hi Nicholas,

Same issue on a different site after upgrading the joomla installation to 2.5.10 and upgrading admintools to the latest version. I did not upgrade akeebabackup on this one.

roy

Thursday, 25 April 2013 01:45 CDT

nicholas
You need to install both Akeeba Backup 3.7.6 and Admin Tools 2.5.4, preferably in this order. Remember that due to a Joomla! issue you have to install each component twice in a row, without uninstalling in between. I have personally tried that on two live sites and two local test sites running on Joomla! 2.5.10. I know it works. The two important bits are the versions (both components need to be updated) and the need to install each component twice on sites affected by the Joomla! installer bug which causes JInstaller to "forget" to copy the updated files the first time an update is installed.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 25 April 2013 01:47 CDT

user58212
so first both akeeba product need to be updated and last the joomla core?
ok will try that.

thanx roy

Thursday, 25 April 2013 01:49 CDT

nicholas
The Joomla! version does not have any effect. The above steps were carried out in two sets of sites, one set running on 2.5.9 and one set running on 2.5.10. The only thing you have to do is update both Akeeba Backup and Admin Tools. I repeat: the Joomla! version is irrelevant.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 25 April 2013 01:53 CDT

user58212
ok. I didn't have this problem before so i thought it had something to do with the joomla core update.
thx again.

roy

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