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Akeeba Backup for Joomla!

#15825 Live update fails

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 23 April 2013 01:51 CDT

LukeDouglas
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No

Setting Value
PHP Built On Linux mangusta.websitewelcome.com 3.2.38 #11 SMP Sat Feb 16 20:42:35 CST 2013 x86_64
Database Version 5.5.23-55
Database Collation utf8_general_ci
PHP Version 5.3.23
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.0.3 Stable [ Ember ] 04-February-2013 14:00 GMT
Joomla! Platform Version Joomla Platform 12.2.0 Stable [ Neil Armstrong ] 21-September-2012 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Akeeba Backup version: 3.7.4 (now upgraded to 3.7.5)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Got message a new update was available. When I tried to update from within Akeeba Backup, I get these error messages:

Warning
JInstaller: :Install: Cannot find XML setup file
Message
Invalid package type. The update can not proceed.

I downloaded the 3.7.5 version and installed via Joomla Extention Manager.

nicholas
Akeeba Staff
Manager
Most likely you have entered the wrong Download ID. Please go to our site, choose My Instructions and follow the instructions to verify and, if needed, change the Download ID to the correct one.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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