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Akeeba Backup for Joomla!

#15587 2 errors when completed akeeba and its failed to backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by kbouchafaa on Friday, 29 March 2013 16:56 CDT

Friday, 29 March 2013 06:49 CDT

kbouchafaa
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (2.5.9)
PHP version: (5.3)
MySQL version: (unknown)
Host: (siteground)
Akeeba Backup version: (pro delux )

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I can not go further with backing up
I got this error

Friday, 29 March 2013 07:01 CDT

kbouchafaa

Friday, 29 March 2013 07:03 CDT

kbouchafaa

Friday, 29 March 2013 07:12 CDT

kbouchafaa
Nicholas
The previous error gone
New one came

Backup Failed

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 504 (Gateway Time-out)
Internal status: error
XHR ReadyState: 4
Raw server response:
Gateway Time-out

The gateway did not receive a timely response from the upstream server or application.

Please click the 'View Log' button on the toolbar to view the Akeeba Backup log file for further information.

Friday, 29 March 2013 07:14 CDT

kbouchafaa

Friday, 29 March 2013 07:41 CDT

nicholas
You have set up your backup to be stored to Amazon S3 but it is too big and causes timeout issues. The proper way to deal with it is splitting it in smaller parts. Please read our relevant documentation page for more information.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 29 March 2013 08:38 CDT

kbouchafaa
Yes true.
Thank you for that Nicholas.
In the documention slightly different.
In the new akeeba 3.7.4

--- I have 780 mb -- I PREFER AMAZON S3 WITHE ANGIE IS THE BEST EVER.
Configuration chunk size --> 100 MB FOR EXAMPLE ?
Chunk size for large files processing--> 10?
Big file threshold---> 10 ?
Is this configuration all right

Friday, 29 March 2013 10:46 CDT

nicholas
Everything looks good, but I can't answer your question regarding the part size :) The only way to find out the perfect part size for your server is trial and error. The reason is that it depends on two unknowns for me: the timeout limit of your server and (the big unknown) the transfer speed between your site and S3. I'd say start with 100 and if it gets stuck try lower values e.g. 75, 50, 30, 20, 15, 10, 5, 2, 1. Most servers I've seen seem to hum merrily with a value between 50 and 75 but, as I said, your mileage may vary.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 29 March 2013 16:56 CDT

kbouchafaa
I will try that.
Thanks again

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