Akeeba Backup for Joomla!

Monday, 18 March 2013 13:00 CDT

user69732

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (2.5.9)
PHP version: (5.3.22)
MySQL version: (5.5.30)
Host: (http://intex-kzn.ru)
Akeeba Backup version: (3.7.4)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I launched the site on hosting and can't make a backup copy of the site. At the end of the process the error and a link to a page with the recommendations for decision (https://www.akeebabackup.com/documentation/troubleshooter/abbackup.html?utm_source=akeeba_backup&utm_campaign=backuperrorbutton). I tried all of the items from the list, but nothing helped.

Monday, 18 March 2013 15:53 CDT

nicholas

The log reads:

ERROR |130318 19:42:58|Couldn't write to the archive file; check the output directory permissions and make sure you have enough disk space available.[len=205359 / 418716]

The troubleshooting instructions read:

Check your free space. Akeeba Backup is trying to create an archive with your entire database and all of your site's files; it needs adequate free space to do that. If you don't have enough free space, your host will kill the script in mid-process, making Akeeba Backup's interface throw this error. As a rule of thumb, we propose having about 40-50% of your account's allocated quota free.

Some hosts claim to give you "unlimited" space, or an absurd amount like 100Gb. According to our experience, they mostly lie. On many occasions the host only gave 100Mb or 1Gb of space. If unsure, please ask your host about the real free space you have in your account.

If this doesn't solve your problem, go to Akeeba Backup, Configuration, find the Archiver Engine row, Click on Settings and set the Part Size for Split Archives to 10Mb. If this doesn't work, try smaller values e.g. 5Mb, 2Mb, 1Mb, 512Kb or even 256Kb (the last three are common on some cheap and free hosting servers, mostly found in Russia)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 17 April 2013 18:00 CDT

System Task

system

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