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Akeeba Backup for Joomla!

#15481 jQuery problem

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Monday, 15 April 2013 18:00 CDT

davenacy

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.9
PHP version: 5.3.21
MySQL version: 5.1.63-cll
Host: linux
Akeeba Backup version: Akeeba Backup Professional 3.6.12 (2013-01-04)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Cannot run backup before update of Admin tools or Backup:

Query and/or jQuery UI have not been loaded. This usually means that you have to change the permissions of media/com_akeeba and all of its contents to a least 0644.

If you do not do that, the component will not work.

Permissions are all 644 or higher and the back still does not proceed.

 

Also, I went through the troubleshooting steps. I get a 404 error when attempting to hit http://localhost/joomla/media/com_akeeba/js/jquery.js. Using my url (http://www.fivelakessilverband.com/joomla17/media/com_akeeba/js/jquery.js). All the files are there, but jquery.js is not. Side note: jquery is not in another site using Akeeba backup and all works well.

 

nicholas
Akeeba Staff
Manager

The file is named akeebajq.js since several months ago. I'd recommend upgrading to Akeeba Backup Professional 3.7.4 to resolve this issue. If you cannot upgrade automatically, just download the new version from our site and install it on your site without uninstalling the previous version.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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