Support

Akeeba Backup for Joomla!

#15367 No Download for professional

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 11 March 2013 02:15 CDT

Sunday, 10 March 2013 18:57 CDT

user73372

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

 

I paid for the essentials package, but when I go to downloads I cannot find a link to download Akeeba backup Professional. There seems to be only core available. Username StuCorlett please just send me the link to download the pro version. Thanks

My invoice number is 

5667

 

Thanks

Monday, 11 March 2013 02:15 CDT

nicholas

Please try logging out and back in. This is a known issue with Joomla!; it needs the login recycle to "see" your new access rights coming from your subscription and allow you to see the Professional versions on our site.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

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