Is there a feature request board? Was also wondering if your support tool is something we can purchase? It really is a slick deal!!
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by earthrat on Thursday, 28 February 2013 15:39 CST
Is there a feature request board? Was also wondering if your support tool is something we can purchase? It really is a slick deal!!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thanks Nic...
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!