Hi Nicholas,
Update for you -
I have set up a couple of trials to see if I can not get you more information to assist is getting to the bottom of this.
I have a site which I was attempting to move over WITHOUT changing the DNS as its a live site and the hope was that I could re-establish it on the new server before switching Nameservers.
To that end I have uploaded a recent backup and kickstart.php in readiness (BTW this is the first time I have used Kickstart so do I need the EN ini file?)
However, in the notes there is a comment about not attempting to use KICKSTART in a temporary URL
Trying to restore to the temporary URL of a cPanel host (e.g. http://1.2.3.4/~username) will lead to restoration failure and your site will appear to be not working. This is normal and it's just how your server and CMS software work.
but of course this is at the moment (http://176.32.230.17/broadleaf4web.co.uk/) is this why the site transfer would not work?
I have also switched a test site fully over to HEART internet and am currently awaiiting the nameservers to update. There I will attempt to use:
i) normal site transfer, and if that doesnet work
ii) the manual FTP upload a backup + kickstart option.
I am a subscirber to akeeba backup pro so does that mean I could take files directly from amazon S3 as I am using Kickstart professional? Most of my back ups are stored on S3 so that would make a lot of sense for me - Do I have the professional version by virtue of my current subscription as I dont see a "pro" option within the downloads?
As ever - thanks for your paitence with my learning curve and I will let you know how I get on :)