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Akeeba Backup for Joomla!

#15077 Box.com Backups showing up as obsolete after backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 20 March 2013 18:00 CDT

user66368

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes

https://www.akeebabackup.com/documentation/troubleshooter/abwherearemyfiles.html
https://www.akeebabackup.com/documentation/troubleshooter/abtestsupport.html

Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes

https://www.akeebabackup.com/documentation/akeeba-backup-documentation/configuration.html
https://www.akeebabackup.com/documentation/akeeba-backup-documentation/adminsiter-backup-files.html


Joomla! version: 2.5.9
PHP version: 5.3.8
MySQL version: 5.0
Host: HostGator
Akeeba Backup version: 3.6.12

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi, 

I've noticed that when I backup to Box.com, I can not administer the files. The backup completes sucessfully  (The files appear in my Box.com account) But they show up as obsolete in the akeeba backend. I am spliting my backup to 249MB file sizes to be compatible with the free storage. Any help would be appricated. Thank you!

nicholas
Akeeba Staff
Manager

This is because the Box.com API does not allow downloading file via the browser, downloading files to the server or deleting files. Since Akeeba Backup can't find any remote file management method for Box.com it will not list the backups as Remote but instead list them as Obsolete. This is normal and nothing to worry about.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user66368

I had a feeling it was probably something like that. That might be some good info to add to this page:

https://www.akeebabackup.com/documentation/akeeba-backup-documentation/data-processing-engines.html

 

Thank you for your help! 

nicholas
Akeeba Staff
Manager

Great idea! I'll update the on-line documentation in the next release of Akeeba Backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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