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Akeeba Backup for Joomla!

#14915 404 component not found

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 06 February 2013 03:19 CST

Wednesday, 06 February 2013 03:09 CST

campi11

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.26)
PHP version: (5.3.19)
MySQL version: (5.1.66)
Host: (optional, but it helps us help you)
Akeeba Backup version: (3.4.3)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

 

I get a 404 error when try to access to uninstall components or modules. I read the post:  https://www.akeebabackup.com/support/admin-tools/10801-admin-tools-causes-404-error-when-click-on-joomla-qextension-installuninstallq-link.html  but is not solution for me.  When i disable "restore points" i can't access to installer.

 

 

Wednesday, 06 February 2013 03:12 CST

nicholas

When you disable the "System - System Restore Points" plugin Akeeba Backup DOES NOT intercept the request to com_installer. That's why you get the 404 error and need to restore your site from a backup.

OK, backtrack. When you you have SRP enabled, whenever you click on Extensions, Manage Extensions the plugin sees the request to com_installer and redirects it internally to com_akeeba's installer view. So, instead of using Joomla!'s com_installer you are using com_akeeba (Akeeba Backup). However, Akeeba Backup only overrides the installation page. All other pages are linked to Joomla!'s com_installer. It seems that you have somehow deleted some or all of the files in administrator/components/com_installer (where the Joomla! com_installer lives). That's why you get the 404 and that's why you need to restore your site from a backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 06 February 2013 03:18 CST

campi11

Thanks!!!  The problem was the com_installer folder are moved into joomlfish folder, thank you very much

Wednesday, 06 February 2013 03:19 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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