Support

Akeeba Backup for Joomla!

#14887 Problem backing up Joomla and additional database

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by kush on Monday, 04 February 2013 12:33 CST

kush

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.8
PHP version: 5.3.10
MySQL version: 14.14 Distrib 5.5.29
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.6.12 (2013-01-04)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi. I'm trying to troubleshoot my backup situation. Everything works fine if I just backup my Joomla. But, if I add an extra database definition, the newly added database gets backed up just fine, but Joomla does not.

I do get this error in the php logs:

[130204 16:42:33] PHP WARNING on line 314 in file <root>/administrator/components/com_akeeba/akeeba/drivers/mysqli.php:
[130204 16:42:33] mysqli_query() expects parameter 1 to be mysqli, null given

Not sure if that's what is causing the problem. As far as I know, both databases are mysqli. The extra database that I'm trying to backup is Anahita (anahitapolis.com). The settings for database type in my joomla config is set to mysqli.

I have attached a copy of two akeeba backup logs, one which shows the successful backup of the joomla db when no extra db definition is set. The other is the log from when the extra db definition is set and the joomla db fails to backup. I'd appreciate any pointers. Thanks.

nicholas
Akeeba Staff
Manager

I have to ask a stupid question. How exactly did you add the extra database? I am under the impression that instead of using Multiple Database Definitions (what you should do) you used the database override options in the Configuration page (what I think you did but you should not do).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kush

I used Multiple Database Definitions. All of the database override options in the Configuration page are blank, except MySQLi is listed as the databse driver.

nicholas
Akeeba Staff
Manager

I only see one database backup being attempted. Can you please try creating a new backup profile?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kush

Well, that was easy. Creating a new profile did it. Thanks for the help.

One last request... would it be possible to delete the backup logs attached to this ticket? I'd rather not have them publicly accessible.

nicholas
Akeeba Staff
Manager

Sure thing! I just removed the attachment from your original post.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

kush

Great! Thanks again.

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!