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Akeeba Backup for Joomla!

#14855 Errors during restoration

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 01 February 2013 14:04 CST

Friday, 01 February 2013 10:58 CST

user39386

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version:  3.0.2
PHP version:  5.4.8
MySQL version: 5.1.67-cll
Host: hostgator.com
Akeeba Backup version: 3.6.12 (2013-01-04)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Hi Nicholas,

 

I am attempting to restore a backup of a site that was developed on my dev server. I am restoring it on the production server. Kickstart is giving me an error on the Temp Directories.

Temporary Directory
/home/ergonomi/domains/lads/tmp No Logs Directory
/home/ergonomi/domains/lads/logs No Cache Directories
/home/lesamisd/public_html/cache Yes

How do I solve this, or can I safely ignore during the restoriation and then address it afterwards?

Edited by user39386 on 2013-02-01 10:59 CST

Friday, 01 February 2013 11:04 CST

nicholas

Ignore it for now, proceed with the restoration and then change the permisisons of the tmp and logs directories OR (recommended) enable the FTP layer in Joomla!'s Global Configuration.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 01 February 2013 11:10 CST

user39386

Hi Nicholas, the error I think is that the log and temp directories are pointing to the dev server's hierarchy, and not the prod server.

/home/ergonomi/domain/lads/tmp  &  /home/ergonomi/domain/lads/logs

Whereas the hierarchy should be:

/home/lesamisd/public_html/tmp  &  /home/lesamisd/public_html/logs

Is that a problem?

Also, I have NEVER successfully been able to enable the FTP layer, although I would love to do it. Any tips?

Friday, 01 February 2013 14:04 CST

nicholas

You can change them later on in the restoration process. If they are still unwriteable you can enable the FTP layer. If you can't enabled the FTP layer, take a look towards the end of this page for step by step instructions: https://www.akeebabackup.com/documentation/troubleshooter/abinstallation.html

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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