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Akeeba Backup for Joomla!

#14800 Configuration Wizard Failure/Failed Backup

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 28 January 2013 02:24 CST

Monday, 28 January 2013 00:29 CST

user70582

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? "Akeeba Backup throws an AJAX Error, 500 Internal Server Error or the backup does not complete"
Joomla! version: 2.5.8
PHP version: 5.3.14
MySQL version: 5+
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.6.12
 
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
Akeeba fails at configuration wizard for maximum execution time setting and fails to back up returning AJAX error. If it helps to know: I have moved the site from one shared hosting server to another part of the shared hosting server (same hosting service). Backup from original hosting worked just fine. Restoration of the site, excellent.

 

Monday, 28 January 2013 02:24 CST

nicholas

I would recommend trying the following configuration options before retrying backing up:

  • Minimum execution time: 1 second
  • Maximum execution time: 7 seconds
  • Runtime bias: 75%

If that doesn't work please try:

  • Minimum execution time: 5 second
  • Maximum execution time: 3 seconds (yes, the maximum is lower than the minimum, it's not a typo)
  • Runtime bias: 50%

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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