Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes, upgrading
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 2.5.7
PHP version: 5.3.6
MySQL version: 5.0.8
Host: Windows Server 2008
Akeeba Backup version: 3.6.12
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue:
We have started a new web in Joomla
First thing was to make it work on a local Apache/Windows server with Akeeba Core and local backup
Then we moved everything to a hosting Arsys.es
We bought the Akabee Backup Pro
Because of permision problems it was not possible to upgrade on the hosting server
Then I did the mistake, I uninstalled the Core version (no settings nor data so it should be without problems)
Now, when I try to upload the Pro version, the installation freezes. (no restore point package installed).
So, I would like to start from scratch with the installation of the Pro.
How can I delete manually the existing installation?
Thanks in advance