Where can I find in My Subscription the download ID please.
Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Monday, 14 January 2013 04:41 CST
Where can I find in My Subscription the download ID please.
Hello Tina,
You can go to My Subscriptions page and look below the list of subscriptions, towards the right.
Alternatively, please go to the My Instructions page. You will find two pages, one for Akeeba Backup and one for Admin Tools, which not only tell you your Download ID but also give you step by step instructions on entering it correctly in our components.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!