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Akeeba Backup for Joomla!

#14646 Link for renewal in mail doesn't work

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Saturday, 12 January 2013 09:56 CST

Saturday, 12 January 2013 09:48 CST

sergio0187

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

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Description of my issue:

I've got mail as seen below but the link provided for the 15% discount doesn't work

 

Hello Sergio Wong Chung,
We are contacting you to inform you that your subscription on AkeebaBackup.com with the following details will be expiring very soon:

Username: sergio0187
Subscription type: AKEEBAPRO
Subscription status: Enabled
Payment status: Completed
Valid from: Thursday, 26 January 2012 11:24
Valid to: Friday, 25 January 2013 11:24

You can login any time on our site to review your subscriptions and renew your expiring one. Renewing your subscription is very easy! Just click or, if it is not clickable, copy and paste the following URL to your browser to view the subscriptions overview page and click on the Renew link:
https://www.akeebabackup.com/component/akeebasubs/subscriptions.html?layout=default

f you renew before your subscription expires you will get an automatic 15% discount. Renewing early will not lose you any subscription time. This offer is not valid for MINISUPPORT subscriptions.

Saturday, 12 January 2013 09:56 CST

nicholas

I just checked and you do get the 15% discount. In the subscription page click on the "I agree to the Terms of Service" field and set it to Yes. Wait 2 seconds. Now scroll down. You should see the following price breakdown:

  • Regular price: €40.00
  • Discount price: €6.00 (that's your 15% discount)
  • Taxes: €5.78
  • Total charge: €39.78

As you see the 15% discount is applied on the net price as it should. Do remember that the prices listed, as noted on the subscriptions page, do not include the 17% VAT tax which is only charged to EU residents without a VIES-registered VAT number.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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