Support

Akeeba Backup for Joomla!

#14562 Configured to only send update email to one SU but sent to all

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Sunday, 06 January 2013 16:28 CST

Saturday, 05 January 2013 16:35 CST

neo314

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.8
PHP version: 5.3
Akeeba Backup version: 3.6.12

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I configured the plugin to send email to one super user, but it sent the notice for 3.6.12 to all super users. I double checked and the email addresses match. No typo's. The Super User who's email address is listed is also in multiple groups in case that is part of the problem. See attachment. Webmaster is ther user who's address is listed in the plugin settings.

Sunday, 06 January 2013 02:47 CST

nicholas

Thank you for the heads up. There seems to be a typo. I will fix it in next release which means that the next update notification you'll receive will still go to all Super Administrators.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 06 January 2013 15:38 CST

neo314

Ok, thanks.

Sunday, 06 January 2013 16:28 CST

nicholas

Thank you for the heads up!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!