Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? not quite sure how
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (unknown) Joomla! 2.5.8
PHP version: (unknown) 5.3.10
MySQL version: (unknown) not sure
Host: (optional, but it helps us help you) liquidweb
Akeeba Backup version: (unknown) latest
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
Description of my issue: I'm trying to install Tienda and ecommerce plugin. It's a large file, and i'm running into issues installing it. One of the things they recommend is unzipping it into the tmp folder and installing that way. I keep running into an issue where it spins for a bit, then jumps to akeeba backup, which then does a backup and takes me to a blank page
Not sure why, and not sure how to install this file
