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Akeeba Backup for Joomla!

#14456 AJAX Loading Error

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 21 December 2012 05:52 CST

Friday, 21 December 2012 05:43 CST

user59762

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.26
PHP version: 5.2.17
MySQL version: 5.1.53-log
Host: Dreamhost
Akeeba Backup version: 3.4.3

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: 

Hello, when I try to do a backup, I get this error: 

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:

I spent years using Akeeba and is the first time it happens.

Best regards,

Andrei

Friday, 21 December 2012 05:52 CST

nicholas

As you can see in the last few lines of the log:

[121221 03:30:21] -- Loading filter Directories.php.INFECTED 
[121221 03:30:21] -- Loading filter Files 
[121221 03:30:21] -- Loading filter Tables.php.INFECTED

This means that something has modified your site's .php files and created copies of them with a .php.INFECTED.php extension (yes, there are two .php extensions in there). This screws up Akeeba Backup. The solution is:

  • First, please make sure that your site is not compromised. This .INFECTED.php extension is making me very concerned
  • Uninstall and reinstall the component. You will lose all your backups and settings in the process.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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