Akeeba Backup for Joomla!

#14427 when i want to install itp share it blocks trough akeeba

Posted in ‘Akeeba Backup for Joomla! 4 & 5’

This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version

n/a

PHP version

n/a

Akeeba Backup version

n/a

Latest post by nicholas on Tuesday, 18 December 2012 05:02 CST

Tuesday, 18 December 2012 04:50 CST

user30080

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.58
PHP version: 5.2.17
MySQL version: 2.20 apache
Host: hostingtime
Akeeba Backup version: 3.6.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

From: Todor Iliev <[email protected]>;
To: Gerhard <[email protected]>;
Cc:
Date: Mon, 17 Dec 2012 13:21:10 +0200
Subject: Re: ITPrism Members Club: could not install
Hi Gerhard,
I found the problem. It cames from the extensions Akeeba Backup.
I turned on Joomla! debug and I tried to install ITPShare. The system displayed this message.

Fatal error: Call to undefined method SimpleXMLElement::count() in /home/tulipeu/public_html/administrator/components/com_akeeba/plugins/models/installer.php on line 291

What you can do?
1. You can send a message to Akeeba support center and report this issue. When the issue is fixed you will be able to install ITPShare.

Tuesday, 18 December 2012 05:02 CST

nicholas

You have to disable the System - System Restore Points plugin. This feature is only compatible with PHP 5.3.3 or later. Since you are using PHP 5.2.17 you can't use this feature. It's not possible fixing it for PHP 5.2 without breaking it for PHP 5.3 and 5.4. PHP 5.2 has been end of life since January 2011, almost two years ago. This is a VERY long time. It is considered insecure and should not be used on live sites. We are going to drop support for PHP 5.2 very soon. I recommend upgrading your site to PHP 5.3.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support