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Akeeba Backup for Joomla!

#14416 Backup not completed

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 17 December 2012 10:51 CST

Monday, 17 December 2012 09:02 CST

user54522

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (2.5.8)

Version de la base de données 5.1.31 Interclassement de la base de données utf8_general_ci Version de PHP 5.3.16


Host: (OVH
Akeeba Backup version: (3.6.10)

Hello

Several months ago I can not do manual backup of a site. I just try again on a new site.
I changed the setting iframe backup JPA ...
The process stops without error message, has 75% of the final stage.
Thank you for helping me

blocage-sauvegarde_6a2ca.png

Monday, 17 December 2012 09:05 CST

nicholas

This is a failed upgrade. There is an easy way to fix that.

Start by downloading your backup archives to your local computer. Part of this procedure will be uninstalling Akeeba Backup which will remove your existing backup archives.

From the Profiles page export each and every backup profile. This will allow you to later import those settings without having to enter them afresh.

Uninstall Akeeba Backup.

Install the latest version of Akeeba Backup Professional (3.6.10 at the time of this writing).

Import the Profiles you previously exported.

Now your database is up-to-date and you have imported all of your settings. You should be able to take a backup without any further problems.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 17 December 2012 10:04 CST

user54522

Thank you for the very quick response.
But if I have the problem on another site, I speak now of a new site with the latest version Akeeba Backup Professional (3.6.10).

I have not made ​​any backup!!!

Monday, 17 December 2012 10:08 CST

nicholas

Still, try to uninstall and reinstall the component. The issue you are reporting happens when Joomla! cannot create or upgrade Akeeba Backup's #__ak_stats table correctly.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 17 December 2012 10:43 CST

user54522

After uninstalling and reinstalling it works well :-)
Thank you

Monday, 17 December 2012 10:51 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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