Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: 2.5.8
PHP version: 5.3.15
MySQL version: (unknown)
Host: Hostgator.com
Akeeba Backup version: 3.6.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have my command line backup scheduled to run twice a day.  For the past two weeks (or so) the command line backup has had a status of Failed everytime I look at the Akeeba Backup Control Panel.  

I can manually backup files, but the command-line option is failing.  I have attached the backup log and a screenshot of the Administer Backup Files page.

I read some of the other posts and I tried the suggestion to "Use database storage for temporary data" but that did not work.  Still have the problem.

What else do you suggest?

Thanks.

Michael

Thanks Nicholas.  Unfortunately Hostgator would not remove the CLI CRON restriction so I configured the alternative option to use the front-end process.  This seems to work.  

I'll let you know if I need anything else.  Otherwise this issue is closed.

 

Michael

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.