Description of my issue:
I would need my invoices, but i cannot open them on the website.
It would be great if you could help me.
Best Regards
Franz Kuttenberger
QueryTec GmbH
#14291 Invoice
Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Latest post by nicholas on Thursday, 06 December 2012 10:49 CST
Thursday, 06 December 2012 10:49 CST
nicholas
Akeeba Staff
Manager
Hello Franz,
Your subscriptions were bought on March 25th, 2012. The direct invoicing feature (which also gives you access to your invoices) was installed on our site on August 8th, 2012 when we started selling subscriptions from our new company. Older invoices cannot be imported back to the system due to numbering conflicts and are not displayed in the My Invoices page.
That said, all past invoices have been sent to our subscribers by email. Look for the following email subjects from March 25th, 2012:
Invoice #8933 (paid) for your subscription at AkeebaBackup.com
Invoice #8934 (paid) for your subscription at AkeebaBackup.com
The sender is nicholas at our domain name. If you can't find them in your inbox please let me know and I will forward them to you by email.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!