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Akeeba Backup for Joomla!

#14279 Failed Backups

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Wednesday, 05 December 2012 13:07 CST

Wednesday, 05 December 2012 10:32 CST

dothanbydesign

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the tickets before posting? yes
Have I read the documentation before posting (which pages?)? Yes
PHP version: (unknown)5.3
MySQL version: (unknown)
Host: (optional, but it helps us help you) Rackspace Cloud
Akeeba Backup version: (unknown)3.27

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue: Backup runs for several minutes then gives Fail notice is a large backup 750meg.

Tried with 3.6.10 also failed.

Wednesday, 05 December 2012 10:38 CST

nicholas

DEBUG |121205 10:22:35|Total size of backup archive (in bytes): 779550571

Size of backup file, about 780Mb. You can't transfer a backup that big in a single part. Why? It's documented: https://www.akeebabackup.com/documentation/akeeba-backup-documentation/step-by-step-guides.html#how-to-cloud-backup-basic-config

Moreover I'd like to remind you that Dropbox only allows you to upload files up to 150Mb big. This means that you must use the Part size of split archives and it must be a value less than 150Mb (realistically it should be somehwere between 5 and 20 if you want to use the backend backup mode)

 

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 05 December 2012 10:41 CST

dothanbydesign

Thanks, yes sorry I am working on 2 sites and have this issue, I have turned off post processing I am running again and will forward the log with processing turned off.

Wednesday, 05 December 2012 10:59 CST

dothanbydesign

see this image

Wednesday, 05 December 2012 11:00 CST

dothanbydesign

log

Wednesday, 05 December 2012 12:11 CST

nicholas

This looks like the server is slamming the door on your face with a timeout error. Let's try to fix that. In Akeeba Backup's configuration:

- Minimum execution time: 1 second
- Maximum execution time: 5 seconds
- Runtime bias: 50%

and run a new backup. If it still fails post your new log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 05 December 2012 12:55 CST

dothanbydesign

Thanks that did the trick

Wednesday, 05 December 2012 13:07 CST

nicholas

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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