Support

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.8
PHP version: 5.3
MySQL version: (unknown)
Host: hostgator
Akeeba Backup version: 3.6.10

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Having major timeout problmes since the past few versions, seems to be since the php 5.3 switch but after using akeeba fine for almost a year its suddenly started timing out on all of my domains i have hosted on hostgator, ive used their php method to upgrade each site to use 5.3 and it doesnt matter how big the site is, 20Mb and 4Gb sites are all timing out. I installed xcloner as well to check and the same happens with that but they have the option to restart from where it timed out and left off so eventually i can get a full backup with xcloner, perhaps its a hostgator issue as Ive tried nearly every configuration and upped the timeouts, tried every solution under the troubleshooter and im now at a loss, if it is hostgator then i cant be the only one with this problem surely and as its consistent across 5 or 6 sites it seems a bug somewhere? any ideas?

Thanks

Mack James

Im sorry Nicholas I thought Id attached it, this log file is from one large domain (4Gb) that used to be fine but always times out now, I managed a backup of a 20Mb sucessfully last night though for the first time in ages (less data for it to time out reading I guess?)

I also dont trust a resumed backup but I was surprised there was the option to carry on after an error and the archive is full and complete! I dont know if its related to my ISP, I live in Turkey and the ISP is crap and run the Phorm advertising system that I cant get around, I do have a vpn out to get around their censorship and phorm but must admit I havent tried running a full backup via the VPN yet, I thought as it was all server side (assuming) it shouldnt make a difference?

Anyway, my apologies for missing the log file, hope it helps a bit.

Thanks, Mack

Tried all suggestions with no luck (the last 2 are the same settings though!)

Im unable to select IFRAMES, when I do the backup immediately fails with the AJAX error screen, it doesnt even begin to start.

Ive attached the latest log file

OK, Ill have to contact the host then, the latest SVN build didnt work either, thanks for you efforts.