Akeeba Backup for Joomla!

Thursday, 22 November 2012 04:01 CST

zebrafilm

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Credits for finding this go to Sander but I want to mention it because it is a strange and repeatable issue:

I have restored a crazy amount of site lately and they all suffer from the following:

The file root/admininstrator/com_categories/categories.xml will be empty after a restore.

Usually not a big issue but ACL manager crashed on it. Might be worth to have a double check there.

Bastiaan

(still very happy with all your great work, love the directdownload links etc)

Thursday, 22 November 2012 04:16 CST

nicholas

Akeeba Backup does an 1:1 copy of your site's files. It does not care what they contain, it does not parse them and does not have a special preference towards a particular file. If you get an empty file it is because a. the file is empty at the time of the backup or b. its permissions do not allow its contents to be read. In the latter case Akeeba Backup will issue a warning about unreadable files.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thursday, 22 November 2012 04:23 CST

zebrafilm

Both are not the case, (remember windows servers) and thats why I want to report it as a bug. :-)

Somewhere along the line it gets emptied. Really saw this happening with the 50 sites I did lately.

Yesterday I did a transfer from Linux to Windows with the same effect. And yes I follow your logic and was also puzzled for that reason. If I have a bit more time I will openup a backup file to see if it already gets emptied in the backup process or in the restore.

To be continued....

Thursday, 22 November 2012 04:32 CST

nicholas

Cannot reproduce. Not a bug.

Do the following:

take a backup of a site from your Linux server
extract it locally using Akeeba eXtract Wizard
take a look at the file; it's not empty
try uploading it to your host.
- If the file is not empty then your host is doing something stupid when Kickstart is trying to write the file to disk and I can't help you
- If the file is empty then your host has a braindead FTP server and I can't help you

Since this can not be reproduced by anyone else on any other server other than yours it is not a bug I am closing this ticket.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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