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Akeeba Backup for Joomla!

#14122 cancel subscription

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Backup version
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Latest post by on Wednesday, 19 December 2012 18:00 CST

Wednesday, 14 November 2012 00:27 CST

user51928

I want to cancel my subscription, but the only option is to renew?

please confirm to me how I can cancel.

thanks

 

 

 

 

 


Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
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Description of my issue:

Wednesday, 14 November 2012 02:06 CST

nicholas

Hello Nigel,

Our subscription are not auto-renewing so there is nothing to cancel. You just have to let the expiration deadline pass. Please remember that when your subscription expires you will no longer have access to any downloads at all, includingnversions which were published during your subscription's term. Moreover you will not have access to our support services.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 14 December 2012 18:00 CST

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Saturday, 15 December 2012 18:00 CST

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Sunday, 16 December 2012 18:00 CST

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Monday, 17 December 2012 18:00 CST

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Tuesday, 18 December 2012 18:00 CST

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Wednesday, 19 December 2012 18:00 CST

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Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

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