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Akeeba Backup for Joomla!

#14100 test site

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 12 December 2012 18:00 CST

Monday, 12 November 2012 16:11 CST

honeyflowfarm

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

 

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the tickets before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

I have been using akeeba on my site the past year and it works great.  Now I am trying to put a test copy of my site on an add on site on my server.  I have followed all the instructions but it will not connect to my new msql database. It is in a folder  called beeswaxcandleshop.com/test.   Is the .com part pointing kickstart to somewhere else?  honeyflowfarm.com is our site.  I put a copy of the backup and kickstart in the folder and kickstart unpacks it just fine but cannot connect to the database. 

Monday, 12 November 2012 16:24 CST

nicholas

Have you created a database on the new site?

Have you created a user for the database on the new site?

Have you double checked your database server hostname with your host?

Have you double checked your database name with your host?

Have you checked that the username and password are correct?

Have you tried using a password consisting of only lowercase letters and numbers?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 12 December 2012 18:00 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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