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Akeeba Backup for Joomla!

#14087 500 Internal Server Error or the backup does not complete

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 12 November 2012 03:29 CST

Monday, 12 November 2012 00:55 CST

user70097
Mandatory information about my setup: Have I read the related troubleshooter articles above before posting (which pages?)? yes Have I searched the tickets before posting? yes Have I read the documentation before posting (which pages?)? yes Joomla! version: latest PHP version: 5.2.17 MySQL version: (unknown) Host: Jumba Akeeba Backup version: latest EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it. Description of my issue:
 
Hello, I upgraded to Pro edition and have tried to set up back up to Azure BLOB, I get a Server 500 error and have tried to troubleshoot but cant seem to get it to work, please help

Monday, 12 November 2012 03:29 CST

nicholas

It looks like it's taking too long (over two minutes) to upload your archive parts to Azure BLOB storage. Please try lowering your Part Size for Split Archives. I'd try a value of 10Mb, 5Mb or even 2Mb.

Another thing you should probably do is disabling the "Process each part immediately" option. Uploading the backup parts at the end of the backup process is usually much more reliable. If the upload fails, you can always retry it by going into Administer Backup Files and using the Transfer to Azure link at the far right-hand column on the backup records with a failed upload (this is not available if you use the "Process each part immediately" option).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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