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Akeeba Backup for Joomla!

#13937 No backups shown in list

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 23 October 2012 16:23 CDT

dkdb
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 2.5.7
PHP version: 5.3.6
MySQL version: 5.0.96
Host: Blanye
Akeeba Backup version: 3.6.8

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I've just tried setting up Amazon S3 with the 3.6.8 version of the Akeeba.
It seems to work nicely, I can see a file of the correct size in the correct Amazon S3 bucket.

I've done the backup via the backend, but the logfile attached does not reflect the backup I've just done.
At the same time the list of backups under 'Administer backup files' is empty, and it doesn't even include the backup I've just done???

Best regards Kenneth

dkdb
I've done an import now, didn't change anything, but after pressing 'Reset' in the list of backups, the backup files have reappeared...
Including the one I've just done to s3.

Best regards Kenneth

nicholas
Akeeba Staff
Manager
Yes, this happens sometimes. Resetting the pagination fixes it.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

dkdb
I still don't see the latest logs, the configuration is set to 'all information and debug' in loglevel.

Best regards Kenneth

nicholas
Akeeba Staff
Manager
It depends on where and how you look (no joking, you'll see what I mean).

The best way to look for the logs is to go to Akeeba Backup, select the backup profile used to take the backup, then click on View Log, select the origin and view it.

Alternatively you should look at the output directory defined in the backup profile used to take the backup.

The common wrong ways to look for the log are:
- Not selecting the correct backup profile and clicking on View Log.
- Looking at the default backup output directory (administrator/components/com_akeeba/backup) when you have defined a different output directory

I hope that helps.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

dkdb
Ok, you are right, thanks!

Best regards Kenneth

nicholas
Akeeba Staff
Manager
You're welcome :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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