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Akeeba Backup for Joomla!

#13926 Akeeba Backup update emails - not getting any?

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 22 October 2012 05:14 CDT

davesage
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? None
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: Latest
PHP version: 5.3
MySQL version: 5.1
Host: (optional, but it helps us help you)
Akeeba Backup version: 3.6.x

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:
I'm not receiving any automatic update emails from any of my sites. I receive them from admin tools but not akeeba backup and haven't for a few versions. The plugin is enabled and whenever I upgrade using the liveupdate in the component I ensure the tick box is checked for 'Akeeba Backup update emails'. I'm confused.

Hope you can help,

Dave

nicholas
Akeeba Staff
Manager
You are right. There is a bug in the code which gets the list of Super Administrators. Since none is found due to the bug there are no emails sent. I will fix that in the next release of Akeeba Backup.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

davesage
Hi Nicholas,

Thanks for confirming that, at least I'm not going crazy or there is an issue with all my sites.

I'll await the next release, thanks again,

Dave

nicholas
Akeeba Staff
Manager
Thank you for the heads up, Dave!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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