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Akeeba Backup for Joomla!

#13868 S3 Buckets no quota

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 16 October 2012 09:56 CDT

Tuesday, 16 October 2012 09:29 CDT

purplechris
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (2.5.7)
PHP version: (5.3.15)
MySQL version: (5.5.23-55)
Host: (me)
Akeeba Backup version: (latest)

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.

Description of my issue:

Remote File Quotas are not working although ticked and my buckets are filling up.

Tuesday, 16 October 2012 09:56 CDT

nicholas
I have not released a version numbered "(latest)". My versions have numbers. Normally when someone submits a support request with "latest" I frown and close the ticket. I am not crazy or a sadist. There is a reason which you will very soon understand too.

By my definition "latest" means "the largest version number which is currently available for download in the Official Releases section for this particular component at the time the user submits the support request". In your case that would be Akeeba Backup Professional 3.6.7. However, your log file says that it's version 3.6.5:
INFO |121015 10:00:17|Akeeba Backup 3.6.5 (2012-09-14)

If I continued to provide support to you I would be looking into the really latest version's code, not what you have installed. We would be talking about different things with potentially different behaviours. The end result? A frustrated developer, a frustrated customer and a problem not solved. By my standards this is unacceptable.

In order to prevent this unpleasant situation I am afraid I will have to ask you to upgrade to the really latest version and close your ticket. If the problem does persist please do file a new support request.

Thank you for your understanding!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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